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If you use i have tried that it will look ambiguous: I dont think it was tried followed by an infinitive is acceptable english. · 1 i tried to run the computer program, but it didnt work. The construction will leave them guessing when exactly did you try the solution: If you have to use the passive voice for stylistic reasons, you could instead say an attempt was made: So the correct usage would be: 2) you cant use tried in the passive sense like that. I tried these steps but when i try to go to the security info page of my account to remove the old device, its asking for code from the app. Before you received their letter with the suggestion or after. You can say that someone tried something or that something was tried, but you cant say someone was tried to be something. · 1) will is the future and tried is the past, so they dont go together. This is probably what you want and is the simplest form. An attempt will be made to retrieve data from the database. But did try would look better in a letter telling that you still havent sorted out the problem, as a way to reassure them that youve indeed tried it. 2 i was trying to run the computer program, but it didnt work. But the problem is, i no longer have access to that old phone.
